Whether you’ve moved into a property with an existing system or your original installer has disappeared, we’re here to help. Tech Butler specialises in bringing smart homes back to life - fixing what’s broken, refining what works, and replacing only what’s necessary. Explore the tabs below to see how our System Rescue service works - and why so many homeowners trust us to get things back on track.

Ongoing Support

Inherited a Smart Home

That’s Anything But Smart?

We hear it all the time: “The system never worked properly.” Whether you’ve moved into a home with an unreliable setup or your existing installer has vanished, we’re here to help.

Our System Rescue service is designed to get your home working again - without having to start from scratch.

‍What we offer:
‍
- Honest system diagnosis
- Repairs, reprogramming, or upgrades
- No pressure to rip it all out
- Clear, jargon-free recommendations

Common Issues We Fix

We've Seen it All -

And Fixed Most of it.

Smart home systems go wrong for all kinds of reasons:
poor design, rushed installs, outdated hardware, or lack of documentation. Whatever the issue, we’ll get to the bottom of it.
‍
Typical issues we resolve:
‍
-Lighting scenes that don’t respond
-Audio dropouts or poor sync
-Remote access that’s unreliable
-Devices not talking to each other
-Forgotten passwords or orphaned systems
-Confusing keypads or apps

What We Can Work With

Control4, Rako, Lutron, Sonos & More. We work with a wide range of systems - and can usually repair, reprogram, or integrate what’s already there.

Common platforms we support:

-Control4
-Rako
-Lutron (RA2, RA3, HomeWorks)
-Sonos and AV distribution
-Door entry, CCTV, and network systems

‍If something’s truly beyond saving, we’ll tell you - and explain why. No hard sell. Just honest advice.

How the Rescue Process Works

Simple, Transparent,

And Pressure-Free.

We’ve designed the process to be easy, clear, and respectful of your time and budget:

-Initial Consultation – You tell us the issues
-On-site Assessment – We inspect, test, and map out the system
-Clear Report & Options – Fix / Integrate / Replace
-Expert Implementation – You decide. We deliver - properly.

Why Clients Trust Us

No Pressure.

No Panic. Just Practical Help.

We take a calm, thoughtful approach. We don’t chase trends or push total replacements. We figure out what makes sense - and we’re in it for the long-term.

Why clients call Tech Butler:

- Their system was never properly finished
- The original installer has disappeared
- Something broke and no one can figure it out
- They want a trusted expert who won’t overcomplicate things

Contact us

Discover what smart living

could look like in your home!

Speak with a Tech Butler Consultant today

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“Tech Butler did a superb job with my home automation project. I love Control4”

Mike Stewart
Essex

“Ben is always such a gentleman - my faith in control 4 has been restored”

Josie Thomas
Windsor And Maidenhead

“Control4 is amazing and I am happy that I chose Tech Butler as my dealer”

Mehal Patel
Croydon

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Inherited a smart home that's anything but smart?